We email all members if their membership dues charge is unsuccessful, and after three unsuccessful attempts, memberships are automatically downgraded. If your membership is downgraded to a non-dues paying level, please note that your Fiscal Sponsorship will automatically end. To reactivate your sponsorship, simply upgrade your membership to a dues paying level and then email firstname.lastname@example.org.
There are a number of reasons the charge may not go through, including a past expiration date, an incorrect billing zip code, or a rejection from your bank.
To update your billing information:
- Log into www.fracturedatlas.org
- Click "Billing," under your initials.
- Click Update Payment Method