- Fans choose a show they want to purchase tickets for, and add tickets to the cart.
- Then they enter their billing information.
When a customer adds tickets to the cart, a 10 minute countdown timer appears in the upper right corner of the page. If a customer waits until that timer hits zero, the tickets will expire, and go back to being on sale. This is to prevent customers from adding tickets to the cart, walking away from them, and leaving them in an unsellable state. Memberships, Passes, and donations do not expire in the cart.
- After payment, customers see a thank you page confirming the order, and an order confirmation receipt is sent to the email used at checkout.