Knowing who's not coming to an event can be just as important as knowing who is. This article suggests how to track all of your RSVP's so that you can:
- Track who invitees who cannot attend
- Follow-up with invitees who have not yet responded
You can use Artful.ly to collect both "yes" and "no" responses to event invitations by creating "yes" and "no" ticket types. To do this, you will need to set a total capacity number that includes both "yes" and "no" responses. Set capacity to at least the number of invitations you will send and pad that with a few extras.
- Set a high capacity, since you're not just collecting the responses of those who will attend. If you have room for 45 people and invited more your entire list. You should set your total capacity higher to give yourself a higher ceiling.
- Create your "Yes" ticket type, and limit it to your real capacity. This way you won't oversell your yes responses.
- Create your "No" ticket type, and don't limit it. This allows you to collect as many no responses as possible.
Use the Description field to clarify what the "RSVP No" ticket type means to your invitees. These invitees will still receive an order confirmation email which could be confusing without this text.
- From the box office, you can download the door list as a CSV, and sort it by ticket type to see this organize this information at-a-glance. You might choose to send different follow up emails to the folks who can attend verses the ones who can't.
You can also compare this spreadsheet with your initial invitation list to quickly figure out who hasn't responded. Follow up with them too!