Note that we will be discontinuing our Artful.ly ticketing and CRM service effective July 31, 2020. Here's more info about this decision and what it entails.
If you're fortunate enough to be able to add more seats to your show, congratulations. This is how you'll up your ticket capacity.
Does your newly scheduled show say sold out when you go to the storefront? Odds are the show was scheduled with a capacity of 0. Follow these instructions to fix it.
- Open your event.
- Expand the shows menu and click List.
- Click on the show date and time you want to increase the capacity for.
- On the show detials page, go to the ticket capacity table in the middle of the page and select Add Tickets.
- Enter the number of ticket types you'd like to add to the general admission pool and choose whether to put them on sale immediately, or add them but put them off sale to be put on sale at a later time.
Note: this does not only add tickets to your General Admission ticket Type.