- Navigate to the Sell menu and select Memberships.
- There are two types of memberships available: Season and Rolling.
- If your programming is only for part of the year or has a fixed beginning and end date, it's probably best to choose a Seasonal membership.
- If your programming is year-round, it's probably better to choose a Rolling membership.
Basic Membership Details
Setting up a Membership is similar to setting up a ticket type, so if you've ticketed a show with Artful.ly, the workflow should feel familiar.
- Membership Name: This could just be "Membership," or it could be a creative name specific to your organization. If you sell multiple types of membership you'll want to make sure each type has a different name. For example, if you have "Bronze," "Silver," or "Gold" memberships, you would have three membership types each with a different name.
- Description: Describe the benefits a patron gets by purchasing this membership. Similar to a ticket type description, this is where you communicate the nitty-gritty details.
Membership Start and End Date (Seasonal Only): This is where you define a season for a seasonal membership by choosing a start date and an end date. This is the range of time the membership will be valid for.
(Or) Membership Duration (Rolling Only): If you're setting up a rolling membership, you'll define the length of the membership, as opposed to the date range of the season. Most organizations will probably choose one year.
- Set the membership price: Enter the cost of the membership.
- Add renewal price: If you select to offer a renewal price, the patron will have the option to re-up at a discounted rate when their membership expires.
- Choose who pays the fee: You have the option to have the patron pay the service fee, or fold the cost into the membership price. For a detailed breakdown, check out our membership fees article.
- Thanks Message: The thanks message appears on your patron's browser after he or she has purchased a membership.
Email Message: After purchasing a membership, your patron is sent an email confirmation message with further instructions. You can customize this to include details about how to use their membership benefits or thank them once again.
- Sales Start: Select the date when people can first buy a membership. This is useful if you're creating your membership type before it goes on sale.
- Sales End: This is the last day a patron could buy a membership. An end date is especially important for organizations that sell memberships for a season that runs for part of the year.
- Show on Storefront: Checking this box publishes the membership type to your membership storefront. In most cases, you'll want to have this box checked, but if you have a private membership type, you can leave the box unchecked. This is similar to publishing and unpublishing a show.
- Limit Per Transaction: This limit is how many memberships a patron can buy in one transaction. In most cases, you'll want to leave this option at one. Here are two sample scenarios for setting a limit:
- When a membership equals one seat per play, an organization may want to allow a single patron to purchase multiple memberships for him and his family members.
- If your organization does not limit how many tickets a member can buy at a discount, you'll want to leave the limit per transaction at one: One Patron - One Membership.
Once your membership type is saved it will be available in your Organization's Membership Storefront. You can reach the membership storefront from the link on the membership type creation page, or by going to your Central Storefront and clicking Become a Member.