Note that we will be discontinuing our Artful.ly ticketing and CRM service effective July 31, 2020. Here's more info about this decision and what it entails.
You should test the Artful.ly widget on your site before you publicize your event and/or your fundraising efforts. Testing allows you to confirm that everything is working smoothly on your site, and to get a feel for your patrons' purchase experience.
How to Perform Test Transactions
- Make a purchase with your credit card.
- Wait 24 hours, then refund the transaction (the card needs to be processed fully before a refund can be issued).
You can only refund a transaction through Artful.ly before the money is settled. After that, you'd have to cut yourself a check, which is a lot of hassle for a little testing! To test donations, you may as well give yourself a $.01 gift so that you don't have to worry about charging your card any real amount of money.
Donations are settled two business days from when the donation is made.
Ticket sales for each show, are settled two business days after that show or performance of an event.