Note that we will be discontinuing our Artful.ly ticketing and CRM service effective July 31, 2020. Here's more info about this decision and what it entails.
To get a proper notion of how effective and popular your discounts are, you can access a discounts report. It is found under Reports in the top menu bar.
How do I search discounts?
There are three ways to search discounts:
- By all discounts
- By an individual discount
- By a range of dates
Note: If you have used the same code for multiple events, the report will show you all applicable events.
What's in the report?
The report gives you an overview for each discount type and specifics on the individual transactions. This includes the number of discounts and a break down by the patron and event. It also shows you the original income potential for the tickets, what they earned instead, and the difference. If you would like to export this information you may do so using the 'Download CSV' button.
Can I get specific discount info for a particular show?
Discount reports by show are available in each show's complete statement. You can access this by selecting "Reports" from the top menu bar, then "Statements", select an event, then select a show. (Or access the same statement report from a show's details page.) This statement will shows you which discounts were used for the chosen show, how many were claimed, and the final price after the discount for each ticket.