Selling a membership through Artful.ly has a 5% service fee plus a 3.5% credit card processing fee. These fees apply whether the patron purchases the tickets through your Member Storefront or the Sales Console. There are no fees for memberships paid via cash, check, or comp.
As a producer, you have the option to have the patron pay the service fee on top of the membership price, or you can pay the service fee out of your sales revenue.
Let's consider an example with a $50 membership:
|When Producer Pays Fee||When Patron Pays Fee|
|Patron Pays||$50 flat||
+ 5% service fee
Settlements for membership revenue initiate two days after a membership is purchased. It then takes between three to five business days for funds to reach your bank account.
Refunds can be processed within Artful.ly during the two day period before the funds are settled. Once the settlement is issued, any refunds are at your discretion and need to be send outside the Artful.ly system eg. via check.
Fees on Member Tickets
The $2 service fee applies to paid member ticket types. If the member ticket is $0, there is no additional service fee.